In this episode of Online Confidential, where I take you behind the scenes of ‘Secret Ad Manager’ business, my guest is Irena Miller, Energy Alchemist, Healer and Spiritual Coach.

 

This episode is one you will remember for a long time.

 

Imagine your best client being hacked and completely locked out of their Facebook account.

 

It’s exactly what happened to Irena on a Saturday in September and the one weekend she decided to keep her phone in her office so she could enjoy time with her family.

 

Odd coincidences nudged Irena’s intuition and led to discovering someone had hacked her personal Facebook profile, and Irena was locked out of her account.

 

Irena lost access to everything, including Messenger leaving her with very few avenues to get help FAST.

 

Irena shares her story of being hacked despite having all the security measures like two-factor authentication in place, and what saved her from having $50k stolen through malicious hacking of her personal profile and ad account.

 

Here are a few of the key highlights:

[00:03:56] The gentle intuitive signals that alerted Irena to her Facebook account being hacked

[00:06:02] Why it’s important to be vigilant about friend requests that might be disguised threats to your personal profile security

[00:06:28] The nightmare of a hacker changing Irena’s password and locking her out of her Facebook account & discovering hackers planned to spend $50k on ads in her account

[00:22:40] The regular security checks you and your team can do on your personal Facebook profiles and ad accounts as best practice for yourselves and clients

 

As an ad manager, this episode highlights how much your clients benefit from your expertise and knowledge, not just with running ads for them but also how to keep their account as secure as possible.