PSA: Why you should “Allow Tracking” despite what Apple may suggest…

PSA: Why you should “Allow Tracking” despite what Apple may suggest…

If you are an iPhone user, chances are you’ve updated to the latest operating system – iOS14. Then, as your Apps have updated you may have seen a little prompt that says something like
“This App would like permission to track you across their App and other websites”
And then the choice is yours….
Allow App Not to Track
Perhaps in that moment you see Mel Gibson yelling “FREEDOM” and you feel giddy with power as you ‘stick it to the man’ and you tap “Allow App Not to Track

And with that new sense of empowerment, you open up Airbnb and start looking for accommodation for your next dream vacation.

1 hour later, feeling completely overwhelmed at so many options but not finding the right one, you head over to Facebook to watch some funny cat videos and see what your friends from high school are doing 20 years on.

And in your newsfeed you’re getting ads for
Denture Clinics 🦷
Toddler Toys 🍼
Mobility Scooters 👵
Incontinence Pads 💦 💩

Wouldn’t you rather be getting ads from Expedia,, Airbnb or swanky resorts with all the features you’ve been trying to find for your well earned break?

AND… they have deals going…
get 7 nights for the price of 5 🤩
breakfasts included 🥓 🍳
complimentary bottle of champers on arrival 🍾

A personally curated newsfeed based on things you ARE interested in.

While Apple and alot of publications are celebrating and promoting that you tap the “Do Not Allow Tracking” option, it does not mean you do not get ads in your Newsfeed on Facebook or any other app you may open up.

What it means is that
👉 you will still get served the same number of ads, but they are not likely to be relevant to you👈

Facebook is free to 1.88 billion daily active users.
It’s funded by Advertisers.

Even if there are ads in your newsfeed, the choice is yours whether to…
Tap and learn more
Hide the ad and say ‘show me less ads like this’
Keep on scrolling.

But at least you are getting ads that are relevant to you and providing you with a more enjoyable user experience on the platform – whatever app you use.

If Bono still hasn’t found what he’s been looking for, then it would be a good idea for him to allow tracking… 🎤 🕶

Also, did you know Apple has its own advertising platform, so is it really a matter of privacy or they want to keep the data for themselves?

You can learn more about it here

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 Is your discovery call ready to hire you as an Ad Manager?


You've got a new lead and you're getting on a discovery call, but are they ready to hire you as an ad manager?

So, yes, congratulations! You've got a new lead. You're jumping On a discovery call.

Now we need to identify if they are ready to hire you as an ad manager, that's a very different thing to finding out are they even ready to run ads? Anybody can just run ads, have a funnel. And off you go. We want to find out if they're ready to hire an ad manager because if they're not, you can both be in for a very stressful time.

So five things that we're going to look at, number one is, do they even have something to sell? If they're in business, then yes, they will have something to sell. Now that can vary. Some of the selling may be offline. I worked with a very well established restaurant franchise with over 80 restaurants across Australia. We were not selling so much online.

We were doing brand awareness and audience building so that we were staying front and center of mind in the newsfeed. So people would see it and then they would reach out or they'd be going out for dinner and they go, let's go there! Because we were present in the newsfeed. So there will be businesses that are just off to that audience building and that brand awareness so that the sales can actually happen offline.

But if you're working with coaches and course creators, then yeah, generally those sales are all happening online. And what can happen for a lot of these niches is that they told you, you need to build a list, which is absolutely true. We want to be building lists because Facebook can do anything to us at any time. So we want to get people off Facebook onto our database.

Now, does this person have something to sell straight away or are they just committed to list building? Which is, you know, quite a bit of an outlay to be investing into building your list without having something to sell, they could be down $3,000 a month on their ad spend.

You know, if they're spending a hundred dollars a day,maybe they're only spending $30 a day, but if they're not making sales straight away, do they have the capacity to run that for, you know, two or three months? Do they have money that they do have set aside that they are committing to this? And therefore they're planning their launch in three months' time when their products may be ready,if that's the case, they also need to be aware that you could launch, but you may not make your money back for the previous three months. So very important for you to know, do they have something that they are selling straight away? Because again, if they're not, if they are just focused on list building, then they can get a bit stressed out.

How to Run Facebook Ads for clients

They may not last too long. Those cost per lead, maybe coming in higher than they anticipated. They're getting half the amount of leads coming in and they just want to give up and you know, and can it all. So it could be very stressful for you. So if they've got something that they can sell straight away to offset that lead gen cost is super valuable.

If they do just have that budget and they are just focusing on audience building. That is okay too. But see if they've got something to sell straight away so they can recoup that lead gen cost.
Number two, have they sold it organically? You want to know, is this a validated offer? Has it been selling already without Facebook ads?

And if so, how are they selling it via just word of mouth by groups that they are in? Are they speaking on stages and getting things sold that way? Are they going to networking events and selling it there? So how is it being sold? Has it been validated?
If they just come up with this, Hey, here's my new product or offer and this is out here to the world and they haven't sold it to anyone. There's no validation. You don't know if it's going to sell. If it hasn't sold with warm audiences, we have no idea how it's going to sell with cold audiences. And even if it does sell with warm audiences, we still don't know how it's going to sell with cold.

But we do know that people do want it at least if it's not validated, if it hasn't been sold, if it is all brand new, there is a lot of testing to do, and they need to be aware of that, that they're going to be up for ad spend as they get that data. And they are also going to be up for ad management services. And so therefore are they prepared to invest into that for two to three months to dial everything in. So knowing if it's been selling or has it gone to organic audiences.

Number three, what's the product suite? Do they only have one offer or do they have several that's really going to be important for you as well as your running ads?
Because if they've just got the one offer it's $497 and they're expecting to cover their ad spend, pay you and go and lie on a beach getting those margaritas. Not likely to happen on a $497 product. So they actually need to have these other offers. They may have something before that $497 offer that is offsetting that ad spend like an SLO as we call them a self-liquidating offer that could then ascend into that $497 offer, and then maybe ascend into a $5,000 product, which is really where they're going to make bank.

So what is their product suite? If they are just coming out the gate with one offer, then things again could be tight depending on what that offer is. Now. Even if they do have multiple offers, you will want to just focus on one when you get started so that you can launch that funnel, test it, revise it, optimize it, and get it working.

What can happen is if things don't start selling your client can go into a bit of panic mode and go, this isn't working, let's try this.

And then they'll try that for a few weeks. This isn't working, let's try this. And so nothing gets the time and attention to get it properly dialed in and optimized. So if they do have additional offers, make sure that it's agreed upon that you're focusing on this one for eight weeks to really get it dialed in, test different hooks, test different messaging.

Number four, do they have a funnel? They may have been selling things organically. It doesn't mean they've got a landing page. Doesn't mean they've got the thank you page. Doesn't mean they've got the email sequences that are going through.

So make sure you know what assets they have in place that they have a funnel to sell this product. I know ad managers that have got clients on board, they'd been going through getting sales, but still their clients haven't been terribly profitable and the ad managers discovered that they don't even have an email sequence that's going out after this webinar. So again, that's really going to impact you and your ad management services and make it look like things aren't working.

Ads are just one part of it. So you need to make sure that your client has these other pieces all in play so that you, as their ad manager can do the best job that you can bringing people in and having them convert on the other side.

Number five, can they invest into getting the data? That's what I was talking about before, that it may take two or three months to get a funnel dialed in. So are they able to invest in not only the ad spend, but also having you onboard to get that? If they're expecting to just get an ad manager on board and start bringing in sales straight away, because they've got a new Amex and they've got this limit and they need to get it paid off every month. So they're thinking just six sales a month will do that. Then it can be very stressful if you go for the month and no sales come in and that can happen, especially if it is a new product or offer. You may get six sales depending on the price.

There's so many variables with it, but they need to be able to invest, get the data, make decisions with the data and keep going, because you do not want to be getting clients on board who are not ready for you as an ad manager, because that's just going to cause a revolving door of clients for you. People will come on board, they'll get stressed after month number two, and they're already itching to get out.

And you're in a constant onboarding cycle. It's not good for you or for your business. It's not good for you, for your mental health as an ad manager. And it's not good for your clients as well. So making sure that they are ready to hire an ad manager with those five points is going to save you and your client a lot of stress.

Now there's options after this. If they're not ready for an ad manager, as mentioned in last week's episode, you could offer them coaching or consulting services to be able to help them get to the place to be ready for an ads manager. You could also be offering them a strategy session if they don't have funnels and assets in place to be able to get them in order and help get them another step closer to getting an ad manager, which would ideally be you.

I hope you found this useful today. And if you want to learn more about strategies to becoming an elite ad manager and working with premium clients who pay you premium prices, head over to to learn more about the certification program and when we're running the next intake.

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How To Convert Discovery Call Leads to Actual Sales

Are you tired of being on discovery calls all day, every day and they go for an hour and you don't have any sales or new clients to show for it? Well, listen up because that's what we're going to be talking about today. In this installment of Online Confidential, where I take you behind the scenes of Secret Ad Manager Business.

So you're out there, you're networking, you're in groups, you're getting leads and people are booking calls with you and you're getting on calls. Fabulous! That's great. But these discovery calls can go on for an hour and you go on about teaching mode. You look at this, you look at that. You even look in their ad account, but you're not getting the sales from them. And it's just not a good use of your time. So what do you do?

And it's also not that advantageous for your client as well. So how can you turn that all around? How can you turn those discovery calls that go on forever into a 20 minute call and make a sale from the end of it? That's what we're digging into now as an ad manager, you do not just want to get on a call with a client and then pitch them your price and say, yeah, we can run ads for you with this price. That's like danger Will Robinson, because you just don't know what you're going to get in for. You're going to get in the ad account and you going to go, oh my gosh, this is missing things and things have been disabled. There's no pixels. And you'll be in all sorts of strife. So here's five things that you can do. Five offers you can pitch to your clients so that one you can get paid for these discovery calls. And then also for the work and the research that you'd normally would have to do anyway, before taking the client on board, how it benefits your client and how it benefits you as well.

So first of all, when it comes to these discovery calls, so many of us are booking in like a 45 minute call. I don't know why, maybe just because we're told that in the coaching niche. That's fine. They can do that. They don't have to go in and look at ad accounts and such, right? They just need to hear the story, go through their script and pitch them. When it comes to running ads for clients, we need more information. We need to see under the hood what's been going on in the ad account, what assets they have, what funnels they have in place. So being on a 45 minute call can just extend that out.

And I know people get on the call and they're on there for like 90 minutes. One of the things we teach our elite ad managers in my certification program is to start off with a 20 minute call. Okay? And that 20 minute call you get on with your client is where you hear what their pain points are, where they're at, what they have attempted already and where they're needing help. From there, you can make one of these five offers depending on where they are at.

Now, number one, if they have never run ads before, the first thing that you could provide to them, that's going to be a great benefit for them, rather than getting on more calls with more ad managers saying they need to run ads is a strategy session. If they've never run ads before they need a plan in place so that they are ready for traffic when they get their ad manager on board. So if they've gone through say, yes, we have all this, or I've got a bit of a webpage, I've got this other thing, I've never run ads before. You say, you're great. What we could do is get on a strategy session call. And what we'll do on that call is we'll be able to go through and identify what assets that you have in place, where you had been getting traffic from already, all those products and offers that you have so that we can get a plan together. Make sure you're ready for Facebook ads before you even hire a Facebook ad manager.

And so, you know exactly what needs to be done so you can hit the ground running. So we can book in one of these strategy sessions for you. It's 90 minutes and that would cost you just $197! Bargain! That is going to save them so much time, and 197 that's on the cheap end guys. You can charge a thousand dollars for these strategy sessions or even $2,000 for these strategy sessions. Depends on what your expertise level and your skill level is at. If you are newer, then you're going to be pricing your service a bit lower so that you can get this experience, get some case studies, get some testimonials and increase your prices as you go. So that's the first thing you can offer. If they've never run ads before you can offer them a strategy session.

Another thing that you can offer them, if they've never run ads before, or if that doesn't have a particularly big ad budget could be my $10 a day client attraction code. That's perfect. If they're just wanting to start building an audience, if they're just wanting to be visible to their ideal clients, you can set up an ad campaigns for them using just $10 a day. With this strategy that I have that, it involves videos and engagement campaigns, video view campaigns, and an extensive retargeting strategy to draw in the audience, build them up and then offer to convert for them. So with the $10 a day client attraction code, your potential client doesn't even need a website. You're keeping them right there on Facebook.

So if they are getting assets built, funnels built, et cetera, you can already be building up that audience for them so that when that funnel is ready to get launched, they have an audience that they can run ads to. So the $10 day client attraction code is something else that you can offer to your clients. That can be $200 to get that set up $500 to get that set up, whatever is sitting comfortable for you and your level of expertise.

How to run facebook ads for clients

The third thing that you can offer is an audit. So if they have been running Facebook ads and they've had all sorts of issues, maybe previous ad managers have been running or maybe they've been running it themselves. That's where audit is going to be super valuable. You're going to want to do that anyway, before you sign up a client. So you know what you're getting yourself, self-imposed right. You can see if pixels are all screwy or if audience targeting has been a mess or things have been shut down. And there's a ton of disabled ads in there and their funnels are all crossed all over the place. So doing an ad account audit, super valuable for your client to see what has gone wrong in the past, where opportunities have been missed, also super valuable for you before to know what you're getting in for. And so perhaps you will go, I do not want this person as a client and you can give them, this is what needs to be done, and they can get a whole roadmap of where to go from here. Or you can see that. Yep, I would love to work with this person. There's a lot of opportunities missed and I know it can absolutely crush it for them. So again, offering an audit at the end of a 20 minute call, then you could be pricing that at again, 197, 500, a thousand, $2,000 for an audit, depending on your skills and expertise level.

So we've looked at strategy sessions, the $10 a day, client attraction code, and number three audits. What else you can offer is if they're not ready for ads, if they do not have the budget for someone to run their ads, you can offer them some coaching. Okay. That is the beauty of being an ads manager and having this knowledge in your head that you can provide it as a done for you service, but then for the people who are not ready for that, you can just offer coaching. So 20 minute call and it's discerned that they're not in a position to pay to run their Facebook ads, but I can still help you by providing you with my time and coaching you through how to set this all up. So you can say, at the end of that 20 minute call, you might go, okay, great. I hear where you're coming from here at this stage. You're not quite ready to have me onboard and running your ads yet, but how I can help you get to that stage is to offer you some one-on-one coaching sessions. So we can organize just a one-off two hour call, or I do have some packages of four hours for the month and we can get started with that for just $500.

So coaching is another great thing that you can be able to do for your clients so that you can get them to that stage where they're learning more about Facebook ads, they're digging in, they're getting results. And then when they're ready for an ad manager, you are the person that they go to.

And the fifth way that you can close the deal at the end of the discovery call is for consulting as well. So if you're working with a client who may be a bit bigger who has someone else on their team who is running their Facebook ads, you can come in and be a consultant to them. So you can actually go a bit more beyond Facebook ads. If you do have that expertise, which I train my elite ad managers to have a great knowledge of funnels as well, so that you can come in just working with their team that you're providing your insights and your expertise to them so that they can do their job better. So consulting services is another great way as an ad manager that you can bring in an extra stream of revenue other than just on fee services.

So I hope that's inspired you today to not just open up your calendar and take on anybody for a 45 minute discovery call. Look at condensing that back to a 20 minute discovery call, seeing where they're at, where their pain points are and how you can serve them straight away by offering a strategy session or an audit, the $10 a day client attraction code, coaching, or consulting services.

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Your Monthly Earning Potential As A Facebook Ad Manager

How much can you earn per month as a Facebook ad manager? That's what we're going to be talking about today in this installment of Online Confidential, where I take you behind the scenes of Secret Ad Manager Business.

So hold onto your shorts, we're going to be talking about some crazy numbers here today that you might just think would be an annual income, rather than a monthly income. As a Facebook ad manager, you are a rainmaker! You are essential to businesses increasing their revenue and so therefore the service that you provide is super valuable. A lot of ad managers that I talk to who are just starting out have their mind absolutely blown at the amount that they can make per year or per month running ads for clients, even myself!

I was talking to a colleague recently who by themself is managing a handful of clients, maybe 10, and they're making about $100,000 per month. And they're actually on their way to $200,000 per month, just with 10 or they were maybe getting another couple of clients on board to 12 clients gunning for $200,000 a month. Insane, right? Who would have ever thought going to school that you're going to be making $200,000 a month?

Sure. There are some people that may have felt that and kudos to them, but it’s certainly not something that we are taught at school, how to be an ad manager. This could be a career path and what your income possibilities are. So that is obviously one big extreme. And that's not obviously what you're going to be starting out with, right? If you are starting out as an ad manager, we need to start where we’re at a level that suits us and our confidence. Because if you are going to be pricing someone even $2,000 a month and you try and pitch that price, and you've never actually launched a campaign before, chances are you're going to choke, and you're going to feel a lot of pressure delivering for your client charging that amount.

So many ad managers do start out at a lower rate, ans get some experience on board. I tell people you need to be 100% transparent. I've never run campaigns before. I am just learning Facebook ads. I'd love to give this a go for you. And you know, a nominal rate of $500 per month where I'll go in and I'll do X, Y, Z. And rather than you, Mr. Client or potential client, I'm wasting time trying to figure out Facebook ads on top of everything else that you're already doing. I'll take care of all that for you.

And they’ll hopefully say, Brilliant. Please do. I don't want to waste my time in there. I'm too busy as it is. So starting off at a bit of a nominal fee, getting some runs on the board is super valuable for you. Get those case studies together and build your confidence before you know it, three months down the track, you can be charging a thousand dollars, $1,500, or even $2,000 per client. Now when people join my elite ad manager program, if they get in, in a certain window, we have an ad manager action plan meeting.

A 30 minute call where we look at their strategies to hit their income goals. Now for a lot of these people that are joining are mums or their transit, they've got little kids, or they've got older kids and chances are, they're not really looking for full-time work. Some of them are, which is great, which means a maximum of 10 clients or so, but others they're juggling little kids and homeschooling and various things. So five to six clients is enough for them. And maybe they only need to earn $5,000 a month or that's their first goal. When we sit down and we actually look at the lifestyle that they want, they only want to work part time and the actual income that's required for that, their eyes light up and they see how it is possible to actually hit $5,000 per month without having to go off to that nine to five and work all these long, crazy hours and worry about all the commuting.

One of my friends, who's another amazing ad manager, we've been ad best buddies for years now, Marsha, I recently did an interview with her to hear her story of coming from corporate America, to having kids and then working from home, learning how to run funnels, build funnels for people, and then going into ad management services and how she first charged someone like $50 for the first funnel or whatever.

And she thought, wow, this is amazing. And so from there, she's earning well in excess of $10,000 per month, running ads for clients making six figures per year, working from home part-time with her three little kids. So it's completely possible. So if you were to just have five clients paying you $1,000 per month for Facebook ads, which is completely like a base level price, totally achievable, that's $5,000 per month. Now what I do want you to consider, and this is what I point out in our ad manager action plan is that you do still have expenses on that, which you need to consider. You'll have to basically like a 30% tax that needs to be put aside.

How to run facebook ads for clients

You might want to get a VA on board to just relieve some time for yourself. So that could be, you know, 10 hours a week that you might have someone that's coming in and doing the reporting and various other administrative aspects you might want to pay for a bookkeeper. You may have some subscriptions that you're paying for as well. So we actually have a calculator that looks at all these other expenses so that you can see what you actually need to bring in so that revenue each month, so that you can actually take home that income goal into your pocket each month. So depending on those expenses, if you have VAs, if you're outsourcing copywriting, if you're outsourcing graphic design work, et cetera, to bring home $5,000 per month, you may need to actually make $9,000 in revenue. I know you might go wide.

Where does that $4,000 go? Well, hello, Mr. Tax Man, right? They liked to take their cut. So you want to make sure that You've earned it and you've put it aside. So you don't have to dig it out of your pocket. So even if you do need to make $9,000 a month to bring in $5,000 per month, if you have again, just five clients who are paying you $2,000 per month, that's $10,000 and you've got there. Okay. Even if you had clients at $1,500 per month, that's like six clients at $1,500 per month. Now, another thing to consider when you're running ads for clients is the ad spend that you're managing. Managing $3,000 a month in ad spend is a hundred dollars a day.

I was going to say, it's easy, but it's actually not as easy as running a thousand dollars a day. There's all sorts of different challenges when you're working with smaller budgets. But if you've got a client that's running $3,000 a day, $3,000 a day, that is awesome. But $3,000 a month with their Facebook ads, you can also be charging 10%.

That's a pretty typical nominal amount of ad spend percentage of ad spend to charge your clients. So you might have a thousand just to keep my numbers nice. And even a thousand dollars a month retainer plus 10% of ad spend. So if they're spending $3,000 a month in ad spend, that's another $300 that you would be charging them at the end of the month.

So your monthly fee from that client isn't just a thousand dollars. It's $1,300. And then if you're getting them amazing results and they're scaling up because sales are coming through and they scale up to 5,000 to $10,000 per month, then you'll get that 10% of $10,000, which is an extra thousand dollars. So that $1,000 client is now $2,000 client. And again, so if you're charging $2,000 per client, you've got five clients on board. That's $10,000 per month, but you'll be taking some out for all those expenses. So you might be bringing home 6,000 a month. But if each of those clients are also paying that 10% of ad spend that $10,000 per month can very quickly be $15,000 per month or more.

Okay. So that's how, as an ad manager, you can be making those $15,000 a month, that income that for so many people, maybe the equivalent of a year's income, you have the potential to make that in one month running ads for clients, because you provide such a valuable service. I really want you to get that. So many ad managers get caught up in their own mind and caught up in their own securities and caught up in their own money stories that they may believe.

And so therefore they don't charge what they are worth. You are a rainmaker for businesses. They need you. Your value is in the services that you provide and all those hours that you spend learning how to run Facebook ads and continuing to learn the latest tips, strategies, or changes on the platform. You provide such a valuable service, and it really is a premium service of businesses should be paying you for.

So recognize that and own that. If you are only charging $500 per month for clients, and you've been running ads for longer than six months, you need to increase your prices. If you're charging a thousand dollars per month, and you've been running ads for clients for more than six months, and you aren't getting results for your clients, you need to increase your prices.

You're not doing yourself or your clients a favor by charging, you know, prices that see you struggling and therefore needing to be on a constant chase to get more clients. If you're trying to work with 10 clients at a thousand dollars per month, you're going to wear yourself very thin. Your clients may not get results because you may drop the ball. And therefore you're on a constant hustle by using the model.

That's like what I call a boutique agency where you're working closely with clients in a one-on-one method where they're not feeling like they're just like in a cattle crush, just all coming in, that they feel that they have your attention and that premium service, you can charge premium prices. So if you want to learn more about that, increasing your prices and providing that boutique agency service by working intimately with your clients, then I invite you to check out the elite ad manager.

That's my certification program, where we help you to do exactly that, to increase your prices, get systems in place and provide a premium level of service for your clients, as well as learning the most up-to-date comprehensive ad strategies out there. So if you want to learn more about that head to and I look forward to seeing you there.

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Why iOS 14 is Actually Good News for Dedicated Ad Managers

Why iOS 14 is actually good news for dedicated ad managers. I know you may not feel like it is at the moment, but that's what we're diving into today.

So at the time of recording this, iOS 14 has been rolling out and ad managers are dealing with the impact of it. We've been learning about it for months, getting things ready, but then as always, when it comes to the crunch, there's things that we just haven't known about and Facebook hasn't even known about and things are getting adjusted on the daily. So we're often feeling like we're scrambling and having to catch up. There's a new bug. There's a new thing that makes ads not run or new error code. And so you may be feeling a bit of pressure about all of that, and you might even be thinking about another career path that maybe doesn't require so many changes.

But hold up because iOS 14 and the implications of it all with Apple's ATT, their app tracking transparency and getting people to opt in or out on their iOS devices is actually good news for Facebook ad managers.

And here's why, you see it used to be that anyone could just launch an ad by creating an ad account and they didn't even need to do that. In business manager, they can just create a personal ad account and launch some ads. Chances are they'd use their own campaign, they didn't even have the pixel installed and they had all this other stuff going on.

They spend $10 in ads and they run, ads don't work well so now they won't even be able to launch an ad unless they have their domain verified, unless they are using business manager and a whole myriad of other conditions. So ad managers are more in demand now than ever before, because things have dramatically changed on Facebook. It is harder to run ads now.

So there were a lot of cowboy ad managers who would just run some ads and not even really care or do tracking and all that kind of rubbish. Then you have dedicated ad managers come in and look at these accounts and go, Oh, look, I'm sorry. They didn't even have the pixel installed. And all this other information that we have to be the bearer of bad news for our clients. Hopefully all those gung-ho ad managers are heading off to the hills and are doing other things.

So us dedicated ad managers that are on the forefront of all these iOS changes that are rolling out as they come to us each day, learning, tapping into our brains trusts and being able to troubleshoot are more valuable than ever. Clients are going to need you to set up their domains.

They will go to launch an ad and they'll say:
We can't launch any ads.
We want to do these commercials.
We've got a launch next week and we can't launch any ads.

These things need to be prepared and ready. So in business manager, if they've just been running ads through a personal account, they need to get into business manager.

Now how this affects ad managers is typically in what I've explained. What I've taught people in my Elite Ad Manager certification is to partner your business manager with your client's business manager, so that when they're partnered you and your team, which can just be one VA, can access the ad account and do whatever changes needed.

Now, how iOS 14 has made that a bit different and the Facebook changes is surrounding the domain verification and aggregated events. So those events are like our standard events or customer events that we're wanting to optimize, they need to be set up in our client's business manager over in their ad account. So that's where you will actually need to be added as an admin into their business manager, given access to their business settings so that you can make the domain verification. You can create aggregated events and all that sort of stuff. So you'll need to be added to their business manager for a short time. Then you can remove yourself and carry on as normal in your business manager.

So that's one of the big changes that on the day-to-day basis of getting new clients onboard or helping people set this up is different. You can just jump on a zoom call and you walk them through it after that's all sorted.

How to run facebook ads for clients

So for domain verification and aggregated events, you've gone through your selected events and now they actually need to be prioritized. And if they're not set up in the right prioritization and they want to get changed, then ads will pause for three days. So those things need to be set up again. So if you have a client who, or a potential client, that's doing a launch in a week and these aren't set up then they go to launch and you haven't got the aggregated events for what they're needing to optimize for, then they're going to be in a bit of a pickle. They may not be able to run those ads for a few days.

So again, this is where an ad manager who knows their stuff that is on top of these iOS changes is super, super valuable for businesses because Facebook still has 2 billion people that are accessing Facebook on a daily basis. So Facebook advertising, while it's changed, is still an essential part for businesses and their marketing strategy. So even if you're feeling frustrated with Facebook and Apple and all of these changes that are going on, know your value. And especially when we're talking about coaching and digital courses, we also have the complexity of all these third-party platforms, like thrive cart, easy webinar, webinar jam, ever webinar, still seminar.

All these different platforms that are typically used in this niche and how they have responded to these changes and whether you can use their third party domains or their sub domains, or whether your clients need to set up their own custom domain on those platforms. Again, that's where you will shine as you connect with people and you tell them what these changes mean and how they can work around it. They are going to say:
Oh my gosh, take my money.
Can you set this up for me? I do not have time to do this.

These business owners do not have time to learn all these things or to go and try and look all this stuff up on YouTube and figure it all out, and then get into ads manager, and then be ripping their hair out. So this is a time for you to shine. Do content, create videos, tell people what they need to know about these iOS changes. And instead of them probably going off and doing it, many will, but many of them will also just say:
Can you just do this for me?
I saw your video about X, Y, Z. I need that done.
So how much is it for you to do that for me?

So a lot of golden opportunities here for you. So be encouraged even though things have changed and they're probably not going to go back to the way they were. That's fine. It's kind of like a step back. We had it so good with all the tracking and everything that we can see. Yes, things have changed. So we just need to adapt. But being at the forefront of it, you are super valuable in all these changes. So don't lose heart, make sure that you're in a community where you can tap in and get that kind of support where there are other ad managers that are in the trenches with you that are going through all these changes as well.

And this is where my Inner Circle is so valuable because we have an amazing community of very encouraging ad managers and we also have a Facebook certified tech partner who is in there bringing us the latest iOS updates. So seriously, the guys in my community have been prepared for this for the last three months. They knew it was coming and they were making changes.

One of the other big changes that are coming out with the iOS developments is Cappy Conversions API. While that hasn't been such a priority, just at the moment, it certainly is something that you're going to want to be looking at and incorporating to get your tracking going from browser side to server side, so it'll be more reliable. And another thing that we're telling our ad managers is to get into UTM parameters while Facebook tracking is not going to be what it used to be.

And looking in the ads manager, there's going to be a lot of information lost. And we only had our seven day attribution windows setting up UTM parameters for your ads, combining that with Google analytics and Google data studio is going to be a lifesaver for you so that you can still track those campaigns and how they're performing to bring in leads and sales.

That's something that we have training about in our ads managers Inner Circle. We had a special guest, Jennifer Gray a UTM expert, come into our group to share. We actually had some training about UTM parameters there in case you haven't got started with them because I know many ad managers get a bit freaked out with Google because it looks so different.

It's like you're on another planet, but get into those communities, be around other ad managers who are up to speed and they know what's going on. It's going to save you so much time and help to position yourself as an authority figure with your clients and therefore you can charge premium prices.

I hope you have found this useful and encouraging that being an ad manager in this climate is super valuable and you're worth your weight in gold. If you're looking for a community, head over to and check out my inner circle group because we've got an amazing group of ad managers there. And we look forward to supporting you as you run Facebook ads for clients.

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How to Confidently Charge High Prices For Ad Management Services Even If A Client Campaign is Tanking

How can I confidently charge higher prices for my ad management services? If my client's campaigns are tanking?

Ouch, I hear you. That's a tough question.

So client campaigns are not going well. Maybe you've got five or 10 clients and they are doing really well, but there's one that isn't and that one can just be dragging you down. And instead of acknowledging all the great results that you're getting for your other clients, you're focused on this one and it's making you question everything, right? You're thinking, how could I possibly charge this amount? If you are already charging $2,000 or $3,000 a month, you're probably going, how can I justify to them this price? Or if you're charging a thousand or $1,500 a month, you might still be saying, how do I justify charging them this price? And like I said, it may only just be one of your clients and the other ones are all doing well.

But as humans, we tend to focus on the negative, right? And it's not a pleasant place to be. Let me assure you that you're not alone. There are ad managers everywhere, big agencies too, every day I talk to coaches and consultants and I hear of some interesting stories from marketing agencies and ad managers who have not hit it out of the park and have not treated clients very well in the process.

Now I know that you want to treat your clients well, and I know you want to get them results, but nobody gets a hundred percent results, a hundred percent of the time. You're not alone. Things just happen. Whether it's just Facebook being a pig, or maybe it's just something off with the messaging.

In a previous Online Confidential, we were looking at what we do when our client wants to bury their head in the sand and ignore the fact that nobody wants their offer. What do we do with all of that? So despite all of your best efforts, all the hours and hours and hours and years of learning that you've done with Facebook, looking at all the trends, knowing insights, knowing what messaging may or may not work and all of it, it can be really demoralizing. So what do you do? How can you charge premium prices or even a thousand dollars a month, if your clients’ ads aren't getting results.

Well, first of all, you need to be ethical. You need to be coming from a place where you do actually have the experience level that you have told your client. If you've never run Facebook ads before, but you've gone out saying, Hey, I'm a Facebook ad manager and I'm charging $3,000 a month,” and you get a new client on board and you go, wow, what do I do now? Right? That is not ethical. That's not ideal. Running Facebook ads for clients, you can start learning on the job for $200 or $500 a month. I recommend that you get paid something to learn as you go, but be upfront with your clients and try saying, “Hey, I'm learning Facebook ads. I am just starting out. So I'm happy to offer this to you for like $500 a month and I'll run the campaigns for you,” and clients say, “Awesome, that's sweet because I do not have time to do Facebook ads. I know I need to be doing it, but I'm just so tapped out with everything else.” So being ethical to start with on your experience and what results you have achieved for clients previously is going to put you in good stead and also alleviate your conscience.

I want you to remember that when things aren't working, remember that you have invested hundreds, if not thousands of hours learning how to run Facebook ads, managing Facebook ads for clients, and that you are the expert. Even if you haven't spent a hundred thousand dollars a month on Facebook ads. If you're in there, if you're in the trenches and you're doing the learning, then your client is looking to you to be the one who is leading them through the Facebook ads. So be ethical about your skill level and your knowledge and charge accordingly. That's really going to help you as you go through this process.

Now running ads for clients is great value for your clients, because they often don't have the time or resources or energy to put into learning Facebook ads. So you partnering with them, providing this as a service to them is very valuable. And if things aren't working, then that's where you then need to….Number two, communicate!

Communicate through good and bad. What often happens is when ads aren't working, managers tend to be a bit quieter, they don't want to talk to the client. And that's when the client really does not appreciate it. They start to wonder what's going on? Let them know that you care to have those hard conversations, which may be like saying, “Look, we're doing all that we can. We're trying to optimize this. We're launching new ad sets. We're bringing in new creative,” and let them know what you were doing so that even if the results aren't coming in as expected, they are assured that you are on it, that you are keeping them up to date, that you are asking them for fresh ad copy, that you're asking them for fresh creative, and that you're letting them know that the conversion rate on the registration page is low.

You should also suggest ways that things can be improved. So communication is key, right? When ads are going really well, that's awesome. You'll want to talk to your clients because they're going to be loving you. And they're going to be telling you all this great stuff, but also communicate to them when things are not going well, so that you can brainstorm and that you can work together because it's not just all on you. You're partnering with your ideal client to help them get sales. So communicate with them, share the load with them and work together to get things working and optimized.

How to run facebook ads for clients

And number three is to do the work. Don't just think, Oh, these aren't working. I've tried everything. There's nothing more I can do. And then just let the ads continue to run while you're not doing anything. Be testing new audiences, you should be testing something every week. So whether it's testing audiences, looking for those hidden gems that are off the beaten track from everybody else, testing new messaging, testing new copy, or testing new creative, there's so many things that you can be doing. Make sure you are doing the work. Don't just throw your hands up in the air and just sort of leave things to run and get support.

This is where my ad managers Inner Circle is so valuable. We have ad managers and agency owners who are in there, and they are asking questions from our ad coaches and also the peer support that's in there is just fantastic. So get support. We have put eyes on campaigns. You can share them with one of the coaches on our calls and they can help to troubleshoot because sometimes we can be too close to the situation. We may think we've tried this, this and this. There are so many times when I've got on a call with some of the members and I'll say, “Oh, look there. I don't think the image on the ad is congruent with the whole messaging and the landing page and the headline.” They went, “Oh, yeah!” So get support as well!

Know that you are doing everything that you can, meaning you've been ethical and honest with your client, you're communicating, you're doing the work, and you’re getting support. Now, an illustration that I like to give my elite ad manager students is that of a doctor.

There's the doctor in his office doing surgery and patients come in presenting with symptoms and they want to get better. So the doctor with all his years of experience, hundreds of thousands of dollars on his education listens to the patient, listens to the symptoms and will try things according to their symptoms. For example, you've got these red itchy lumps. So he’ll try you on this medication. This pill patient goes off and they come back a week later after trying those pills, but they're not working. So the doctor prescribes a different pill, they go and they come back and they're still not working. And so they try another one and it works! So the patients can go on and on, and not get a clear diagnosis, and come back to the doctor. It's a process of the doctor’s years of experience, what they know and the symptoms that the patient presents that help come to a diagnosis.

And that's what we do is ad managers as well. Now, unfortunately, with doctors, sometimes the patients don't get better. Sad, sad truth. And sometimes with us as ad managers, our client's campaigns may not get better. Generally people will not, unless it's something serious, go back and ask the doctor for a refund. The doctors provided the services with the training and expertise that they have had over the years. That's what we do as ad managers as well. We provide a service with our training and expertise, what we know and do the best that we can given what symptoms present without our reporting, with the data that's coming through and make our best educated decisions on that.

So when you're wondering, and you're second guessing about your pricing, I want you to think of that doctor analogy. Doctors have patients presenting symptoms and they may not get better, but they still pay for the doctor's visit. Same thing as an ad manager, because you are providing the service. You're providing a super valuable service and you're doing the best that you can with it. So even if you have some campaigns that are tanking, I want you to have some time off. That's going to be a very important thing for you. Look after yourself, self-care is going to be so essential. Don't get overwhelmed and caught up with it.

One of the best things that you can do would be to take a day off, go and do something that you love. Go for a hike, go for a walk, go to the beach, go to the day spa and just switch off for the day, recharge, and get your mind refreshed. And then you may get some groovy idea that you'll be able to implement.

And that might just change everything. So don't tie your worth as an ad manager to the results at the time that you were getting for your clients. Do the best you can with ethics, communicating with your client and doing the work.

If you'd like to know more about becoming a certified elite ad manager visit, and learn more.

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How To Test New Ads In Your Client’s Facebook Ad Account

How do I test new ads in my client's Facebook ad account? That's what we're going to be talking about today in this installment of online confidential, where I take you behind the scenes of Secret Ad Manager Business.

So this was a question asked by one of my elite ad managers students. Now, this is a question, not just for somebody new, but for any ad manager, who's been running ads for a long time. Sometimes we just don't know, we feel like we're winging it, or we find ourselves asking…should I be doing it this way or should I be doing it that way?

Well, this is what I recommended and is a golden rule here that any ad manager will tell you that if you have an ad set that is working — don't muck with it! As Steve-O the crocodile hunter would say, don't muck with it. We don't want to upset an ad campaign that is working. Leave it and run! Don't mess with it. So what I like to do is use a sandbox campaign and this is where we'll do testing. Typically, you will want to have maybe 10% of your ad budget put aside for ad testing.

Now hats off to you if you're running ads for someone and you only have ten or twenty dollars a day to spend — you have my biggest regards. It is so hard to run ads for clients who only have ten or twenty a day, even at $50 a day, that really doesn't give you much wiggle room for lead generation, re-targeting, and a testing budget.

When you can test, ideally we want to be testing something all the time. We want to test every week with various ad copy audiences and all the other bits and pieces so that when our ads are ticking along nicely and they're performing well, we've already got ads that have been proven themselves.

They've got social proof and we've got audiences that are working so that we can continue to horizontally scale as well as vertically scale. So having a sandbox campaign is where you can do that testing. Depending on your audience sizes and how much you're spending per day on those ad sets,, it is going to determine how much you can put aside to spend in your sandbox.

So if you've got an audience size, that's a million people and you're spending $100 dollars a day on that ad set, or $200, maybe even $500 and you've got a sandbox and you're wanting to test a new ad or new creative, you could just put $20 a day over into a sandbox campaign that is targeting that same audience just to test and see if these new ad copy or creative is working.

Are people clicking on it? Are people engaging with it? Are they going over? Are they registering? If it's proven and if it's working, then great. It may be in the sandbox, but I'm not going to muck with it. What I am going to do is gently scale it up. If you need to do things faster, you might go, okay, it's working well at $20 a day. I want to see if I can jump this up really quick and put a hundred dollars a day behind it and see if it still performs at a hundred dollars a day.

So you got $500 a day going on and then in the same audience in your sandbox campaign going at a hundred dollars a day. You're just testing over here. Now, if it's a million audience size, then you've still got plenty of wiggle room. It it's just something that you're going to have to keep an eye on.

How to run facebook ads for clients

You might launch it at a $100 dollars a day. It might not work as well as it did at $20 a day. So you'll just stop it, go back to your $20 a day and just start gently scaling it up. And what does gently scaling look like? That will be like 20% every couple of days. So if you're at $20 a day and then you'll add $2 and let it go for a couple of days, then add another $2. And so you slowly will scale up, meanwhile, with your $500 a day campaign, that's working really well, you can be scaling that one up as well.

So the key for our sandbox or the key for testing new ads is to not try and put them into things that are working, put them over into a sandbox where you can test with these audiences.

Another great way to test our ad copy and creative is with warm audiences. So for example, I like to do a warm audience to people who may have purchased, right? And I'll serve that ad to them for seven days. It may be a registration for the webinar that they've recently joined, but if they have purchased, then they loved the webinar. They're enjoying ideally what they have just purchased. They'll see the ad and hopefully give it some love. They may even take a friend and say, “Hey, this is what I purchased.” Give us some great social proof. So that's a good way to actually test an ad, get some love on it initially, so that if it does have wings, then you can try putting it in other ad sets. Just remember to not muck with things already working, but duplicate it and relaunching it and scaling it right. If you've got other assets that maybe haven't been performing so well, then you can try incorporating this new ad with social proof into those ad sets, turning off some of the ads that are not performing there and seeing if the new ad in there gives a life.

If it doesn't, then I duplicate, turn off the original of those ads ad sets, and relaunch their ad set. Then see if it relaunches with the new ad copy that resurrects that ad set for you. So that's how I go about launching new ads into campaigns or into any of the Facebook advertising that we're doing for clients.

Golden rule, you do not want to mess with ad sets that are performing well. You want to be testing over in a little sandbox and when you’re in that sandbox, if you find things that work, run with it, scale them up.

The name of the game is to get things working and to get our clients results.

So if you would like to know more about being an elite ad manager, then I invite you to head over to the and look at my certification program, six modules, where we go into various key elements to help make you an elite ad manager.

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How To Set Up Your Facebook Ad Clients The Right Way

How do you set up your Facebook ad clients the right way?

So you're getting Facebook ad clients on board, hurray for you. That's awesome. But are you setting up to work with them the right way?

Believe it or not, there is a right way and not so right way. And that's what we're going to be looking at now…the right way is to use Business Manager. If you're not using Business Manager, run over now to and set up your own Business Manager. It’s essential for you to be able to work with various clients and not have to be in their business managers or their personal ad accounts. And also when you hire a Facebook ad assistant to come on board and join you to help manage your clients and do the daily reporting and load campaigns, you can just add them into your Business Manager. Otherwise you would need to add your team members into your client's accounts, which is less than ideal. Believe me. So you need to set up your own Business Manager.

Now, as you do that, you'll just be prompted for a page that the Business Manager will own, and that will come with an ad account as well. So you'll have one ad account and one page in there. Now the page does not need to be your business page and existing business page. I typically will create a page unique for the Business Manager and I don't typically use it.

It would just sit there and it'll be like Business Manager, Jody Milward, and then the page might be for Business Manager, Jody Milward. And so that's just sitting there in the Business Manager, then there'll be the ad account. And that ad account will be owned by that Business Manager, so that can be one that you could be running for your own business to run some engagement campaigns so that you can get yourself out there and get known as an awesome ad manager, show you authority/expertise and attract your ideal clients just with some engagement campaigns.

So you will have a Business Manager, an ad account, a Facebook page, and then that's where you would also create your pixel. So once you have your business manager all set up, then you can partner with your clients business managers. Now, if they're not in Business Manager, that's a job for them to take care of themselves. A best practice is for them to set up their own Business Manager. You will come across clients who have been running ads through personal accounts for them, but to get full access of the benefits of custom audiences and various other aspects of running ads, they will need to get their personal ad account into a business manager.

So they'll need to set up their own. And then they'll add their personal account into their business manager. Once they've done that, then you will share your business ID. That's the ID number for your Business Manager. You will share it to them and then they go to their Business Manager and they'll select partners, and they will put in your business ID and select to share their assets with you.

Now there's three assets that need to be shared with you. One, the ad account, the page and the pixel. It’s often forgotten so make sure they share the pixel with you.

Now, there will be times when their page may not be owned by the Business Manager. They may be owned by their personal profile. If that's the case, they may need to share that page and add your business manager to their page. And that's how you'll access it that way, but it will still come in to your Business Manager.

How to run facebook ads for clients

So your business manager here, your client's business manager over here, and they partner with your business manager and share those assets across so that you're in your Business Manager, you see their ad account and you can start working on their campaigns. Next client comes on board, same thing you, they partner with your Business Manager and their ad account comes in to your Business Manager and their page.

So you get five clients on board and you do not have to be jumping around to five different Business Managers or going in and out of five different sort of accounts. It's all over here in your Business Manager, all the accounts are there streamlined for you. Then you get your assistant on board and you add them into the Business Manager.

Now this is another tricky thing that a lot of ad managers that I speak to over the years who are setting things up and Business Manager is always changing. Bringing clients on and off – it's not typically something you do every day. So a lot can change in there and we can figure out some things, but one of the things to remember is when the assets are shared with your Business Manager, you need to assign people to the assets. So say in my Business Manager, people have shared those three assets to me (their page, their ad account, and their pixel) then I need to assign myself and any team members to each of those assets.

So then you'll have a look at what the assets are. You'll click on them, give access, and you'll select the people or just you to have access to them. Then when you are in ads manager and you want to go and create some ads, you won't have the issue of, I can't see the page, the page isn't here. Why isn't the page showing up? It's because they haven't assigned access to the page for themselves. So therefore they're not seeing it. So remember to grant access for the people in your team to work on those assets.

Your Business Manager, client's Business Manager, they partner with your Business Manager, so share the three assets that cross and then you give yourself access to those assets in your Business Manager. Otherwise people end up getting invited into various other Business Managers or ad accounts, and it gets very messy for you.

So that's the right way to do it now, thanks to iOS in the domain verifications. There is a reason why you do actually need to be added to your client's business manager. If you are going to be setting up their domain verification, you need to do that in their Business Manager, because if you do it in yours, then your business manager will own that domain verification. So that's the one time when you'll get your client to add you into their Business Manager. If you were doing the domain verification set up, so you get access, you'll need admin access, and then you can go through the processes. 90% of the time, it's pretty straightforward and easy where you'll select the domain. And you'll verify it with one of those three methods. Once that's set up and you'll be able to then go off and remove yourself from the ads manager and be able to work on the ads in your business manager. So that's the right way to set up your Facebook ad clients.

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What To Do When Your Clients Offer Isn’t Converting…And They Don’t Want To Do Anything About It

What do you do when your client's offer is not converting and when they don't want to do anything about it? So being a super awesome and diligent ad manager, you know what data points to look at, and maybe you've watched a few previous episodes where we have talked about getting ads to convert by looking at the various copy and creative to make sure that what you're doing with regards to ads is working. So, armed with all the data and great click through rates, various audiences tested, and different headlines, copy and creative – you have everything singing in ads manager. You are driving traffic to the sales page or the registration page and people are going through and you're going, yesm at last, I've got these ads working! But there's no sales coming through. It's pretty disappointing, isn't it? So you troubleshoot, you put on that private investigator hat, and you're looking to see where the bottlenecks are. Why aren't people converting for this offer after driving great traffic there. Why aren't they converting?

Well, it could be a number of things.

And this is what you need to communicate with your client. That it may be the webinar. What's the drop-off rates like on the webinar? Are people staying through to the pitch? Nope. Okay. Let's do some work on the webinar. Are they seeing the pitch and they're not converting, correct? Yes or no. If that's the case, then they may need to work on the pitch segment. Are they getting to the sales page and then not converting? Then work on the sales page. If all of that is getting done, all the testing and revisions, a lot of work goes into these kind of funnels where we're driving traffic and sales for coaches, courses, creators, and consultants and info products.

So after all the testing and tweaking has been gone through, your client knows who their avatar is, what their pain points are, and everything has been done, but the offer still isn't converting. Well the chances are then it's not any of these other points or data points. It's not the ads. It's not the webinars. It's not the sales page. It is the offer.

And if you really have to be working hard to try and get an offer to convert, it may be a sign that people don't want it. And this can be something that a lot of people when they are especially starting out can mistake and not actually check with their audience. They haven't actually seen if anybody wants this product. And so they create it, put it out there and go, yeah, this is awesome. People are going to love it, but they don't actually want it.

So all the data is telling you that people don't actually want this offer. So you need to communicate with your client. You need to talk to them and say, look, we have all the messaging, everything that's here in the copy, going all the way through the funnel. People are saying yes to all of these data points. Yes. I'm going to stop scrolling in my newsfeed and see what my friends or family are doing and I'm going to read your ad. Yes. I'm going to click on see more and look at the rest of the ad copy. I'm going to click and say yes that I do want to learn more and go over to the website. And I'm going to say yes, that I'm going to register. I'm going to say yes, that I'm going to watch the webinar.

I'm going to say, yes, that'll open your emails. And I'm going to say yes, that I'll then head over to the sales page. But then if it's a big fat, no, the problem is the offer. And what do you do if your client doesn't want to know about it? And unfortunately that can happen. You might think, why would anyone want to do that?

How to run facebook ads for clients

They're paying money for an ad manager. They're paying money for ads. Why wouldn't they want to fix it? Some people can be a bit ignorant. Maybe they're just a bit uneducated. Maybe it's what their business coach told them to do. And so they're out there doing it. So if it comes to a point where they're saying no, no, no, it's not that it's the audience targeting, you're targeting the wrong audiences and you have been working and working and working on getting these ads all humming along nicely. You've tested those various audiences. You've worked with the client, got the avatar, the messaging, and all those pieces together and you’ve got the ads ticking. If people don't want the offer, they're going to be a bit dismal. They're not going to be profitable for you. And as an ad manager, that can leave you feeling really deflated. Because while we do not want to tie up our worth to our results, we are actually in a result based business that people are paying us for. And our job is to get traffic over to their site to ideally convert them to sales. So if we have clients that we can't get these sales for, if you're a conscientious ad manager who really does care about their clients, then it's going to weigh a bit heavily on you.

So if you have a client that this is happening with, where you're driving this traffic, after all the testing, after running significant traffic through the funnel, they're still not converting, it needs to be the most obvious issue that is the offer.

So one of the best things that you can probably do at this point is to part ways with the client. There's no point continuing to put yourself in this stressful situation, trying to get results, trying to get sales through and the other party just isn't coming to the party. So at that point, what do you do? How do you go about parting ways with your client? What do you say? Well, it's just a matter of looking at your agreement.

First of all, you have to check what your service agreement is and make sure that you do have a service agreement, which is something that I actually have my elite ad managers do. They have a complete, drafted up service agreement that's been written up by our lawyer and it's worth one and a half thousand dollars so they are protected. So make sure your service agreement is protecting you for situations like this and refer to it when things like this arrive.

So it may be that you have to give 30 days notice. If that's the case, then you would be advising your client that this is going to be our last 30 days together and we're trying everything that we can, I've done X, Y, Z, blah-blah-blah, you'll see that we've got this many leads. We brought in this many leads, this many people to the webinar, these many people do the sales page, we tested all these audiences, tested all of this creative, tested all this messaging. We've done all that we can with this.

So therefore for the remaining 30 days, we'll still continue to do the best that we can. We'll still continue to optimize these ads to revise them and get the retargeting tweaked and refined as much as we can. But after these 30 days, we're going to need to go our separate ways, because we don't want to have you on board and not get you results.

So that's just what you would have to be presenting to them, making sure you give them that notice and letting them know when your time is up, that you will have everything wrapped up for them. They'll be able to go to whoever it is that they're going to go to next to manage their ads. And you'll have all the information there that they can take with them so that the offboarding procedure is nice and smooth and you're handling it with integrity and grace so that if your client at some point goes to another ad manager and then they end up coming back to you and go, Oh my gosh, I didn't realize how awesome you were and how much you were doing for me. I've been to X, Y, and Zed. And I didn't get any of this attention. So I would love to work with you again, I'm reworking this and blah-blah-blah.

Make sure that the offboarding procedure is a nice, smooth one that's nice and professionally you take care of them all the way out the door and just close the door behind you, not so that somebody is getting upset, but it's nice closure.

I love to send a gift to my clients when they come on board and then also when we finish up working together say, Hey, thank you so much. It's been an absolute pleasure working with you all the best for your future Facebook ads.

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